Privacy policy

This English version is an informative translation. The legally binding version is the Slovak original.

On this page we explain what personal data we process when you visit awis.sk, send us an enquiry or work with us, why we do it, how long we keep it and what rights you have. We follow Regulation (EU) 2016/679 (GDPR) and Slovak Act No. 18/2018 Coll. on the protection of personal data.

1. Controller

AWIS group, s. r. o.
Závodská cesta 2945/38, 010 01 Žilina, Slovakia
Company ID (IČO): 45971943, Tax ID (DIČ): 2023163560, VAT ID: SK2023163560
registered in the Commercial Register of the District Court Žilina, section Sro, file No. 62487/L

Contact for data protection matters: office@awis.sk, phone +421 908 414 810, or in writing to our registered address. We have not appointed a data protection officer as the GDPR does not require us to.

2. What data we process, why and for how long

Enquiries via the form (free audit) and communication by email or phone

• Data: name, email, optionally company, phone, topic and message; for emails and calls also any data you give us yourself.
• Purpose: to handle your enquiry and to arrange and prepare an audit or a quote. After you submit the form we send you a confirmation email with a copy of your details.
• Legal basis: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR). If you contact us on behalf of a company, our legitimate interest in communicating with the client's contact person (Art. 6(1)(f) GDPR).
• Retention: while we handle the enquiry and no longer than 2 years after the last communication if no contract results from it.

Contracts, delivery of services and invoicing

• Data: identification and contact details of the client's contact persons, billing details, communication related to the job.
• Purpose and legal basis: performance of a contract (Art. 6(1)(b) GDPR) and compliance with legal obligations in accounting and tax (Art. 6(1)(c) GDPR, in particular Act No. 431/2002 Coll. on accounting and Act No. 222/2004 Coll. on VAT).
• Retention: for the duration of the contract; accounting documents for 10 years from the end of the year they relate to; other data until the limitation periods for claims under the contract expire.

Operation and security of the website

• Data: IP address, date and time of the request, the address visited, browser and device type (technical server logs).
• Purpose and legal basis: to keep the website running and secure and to detect misuse, e.g. form spam – our legitimate interest (Art. 6(1)(f) GDPR).
• Retention: no longer than 30 days, unless we need a log to deal with a specific security incident.

3. Cookies and analytics

The website only uses strictly necessary cookies without which it would not work (e.g. a session cookie that may be created when a form is submitted and expires when the browser is closed). No consent is required for these cookies (Section 109(8) of Slovak Act No. 452/2021 Coll. on electronic communications).

We currently use no analytics or marketing cookies. If we introduce them (e.g. Google Analytics), they will only be stored with your consent given via the banner on the website, which you can withdraw at any time, and we will update this page beforehand. Fonts and other website files are stored on our own server – nothing is loaded from third parties (e.g. Google Fonts) when you visit. Links to social networks are plain links; we send them no data unless you click on them yourself.

4. Who we share data with

We do not sell personal data. Access to it may only be given to:

• our processors who provide hosting, email and other IT services for us, and external accounting services – always under a contract pursuant to Art. 28 GDPR,
• public authorities where the law requires it (e.g. the tax office),
• legal and tax advisers bound by confidentiality, where needed to protect our rights.

We process data in the European Union. If a processor were to transfer data outside the European Economic Area, this would only happen with appropriate safeguards under Chapter V GDPR (e.g. a European Commission adequacy decision including the EU-US Data Privacy Framework, or standard contractual clauses).

5. Your rights

You have the right:

• to access your personal data and obtain a copy of it (Art. 15 GDPR),
• to have inaccurate or incomplete data corrected (Art. 16),
• to erasure (Art. 17) and to restriction of processing (Art. 18),
• to portability of data we process on the basis of a contract or consent (Art. 20),
• to object to processing based on legitimate interest (Art. 21),
• to withdraw consent at any time where processing relies on it – withdrawal does not affect the lawfulness of processing before it,
• to lodge a complaint with the supervisory authority: Office for Personal Data Protection of the Slovak Republic, Galvaniho 7/B, Bratislava, dataprotection.gov.sk.

Send your request to office@awis.sk. We will handle it free of charge within one month at the latest. If we are unsure of your identity, we may ask you to verify it.

6. Further information

Providing your data is voluntary, but without contact details we cannot reply to you. We do not use automated decision-making or profiling with legal or similarly significant effects.

We update this policy from time to time. It is valid and effective from 16 October 2026.